FAQ's

Q. How are we different from our competitors?
Ans. We go in depth to study any request for developments and give you properly analyzed answers for possibilities / varieties. We believe business is generated through good relationships and not by just producing items. We are ready to be a partner by combining your ideas of profits with our needs.


Q. What is the sample availability time and costs?
Ans. The samples are available upon request and usually ready in 10-15 days time and are delivered via regd. airmail on "To Pay" basis or you provide your FEDEX/DHL a/c. no.


Q. What shipping/packing policy is followed normally?
Ans. Each piece is poly-bagged & packed as a defined set like 12, 24 50 or even 100 depending on the size of style in question. These are packed in inner corrugated boxes of 3-ply rating & further into master corrugated boxes of 5-ply rating. the gross wt. is usually maintained around 18-20 kgs for ease of handling at ports and avoid any breakage. Customized packaging is also provided for logo printing, bar coding or labeling and can incur extra costs. Once we know of any style with defined qty., we can work out all necessary details as required.


Q. What are the shipment delivery options available?
Ans. By Sea, Air or courier


Q. What payment options are there?
Ans. L/C 100% irrevocable at sight or 50% Advance T/T and balance by T/T upon faxing or emailing of pre shipment docs.


Q. What are the pricing terms?
Ans. The prices are quoted in US Dollars FOB Delhi.


Q. Is there any option to change specifications in items as on site?
Ans. Yes, customization is possible for any themes/color schemes, which you can provide us with and we will not charge you anything for it unless required.


Q. What manufacturing facilities are available?
Ans. Yes, customizationWe are merchant exporters and have dedicated units in various fields of manufacturing expertise to work for us and deliver the desirable result. Therefore, we can produce quantities according to needs.


Q. How can I see a range of a specific product category?
Ans. Yes, You can request us for the sample photos of the product category in which you are interested in and we shall send you pictures of those by e-mail along with prices and specifications.


Q. Is there a bulk order discount or a special season off?
Ans. Yes, orders more than US$10000/-are considered for discounts depending on items.